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Foodservice Operators Institute - Operator Training
The foodservice industry is ever evolving, but there is one fact that remains constant - a more knowledgeable foodservice staff results in a more successful and profitable operation. When given the essential knowledge and culinary training to perform their jobs, operators and employees will be better prepared to meet the needs of their business and their customers. Foodservice Operators Institute is a unique, multi-seminar training session that can be offered by you for your customers.
UniPro’s Foodservice Operators Institute provides an interactive and accredited set of seminars focusing on foodservice and restaurant operator training. This program provides a full line of training, marketing and merchandising for the foodservice operator. Foodservice Operators Institute is designed to introduce and reinforce culinary techniques and foodservice theory through the use of interactive seminars, workbooks and demonstrations.
The two courses listed below are full day training sessions.
Menu Management
| Increasing Operator Sales and Profits |
Menu Layout and Design |
| Menu Costing Methods |
Menu Descriptions |
| Price Rounding Techniques |
Marketing and Promotions |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Wait Staff Training
| Pre-shift meeting |
Greeting and Introduction |
| Announcing the Special of the Day |
Suggestive Selling |
| Taking the Order |
Proper Service |
| Presenting the Check |
Exit Thank You |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Hiring, Training, and Retaining an Exceptional Staff
| Developing a Team |
Retaining Employees |
| Sourcing for Talent |
Training Techniques |
| X & Y Generations |
Reducing Management Workload |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Increasing Your Check Average
| More Customers-The Ones You Want |
Increasing Your Value |
| Improving Your Effectiveness |
Training for Customer Service |
| Raising the Sale per Guest |
Creating Customer Loyalty |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Supervisory Development and Management Skills
| Planning Goals and Objectives |
Dealing with Change |
| Leading Others |
Long and Short Term Strategies |
| Empowering Others |
Winning Respect and Support |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Front-of-the-House Service and Customer Care
| Sales Person versus Order Taker |
Strengthening Sales Skills |
| Service Standards |
Customer Care Techniques |
| The Need of the Customer |
Creating Your Image |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Conflict Management and Confrontational Skills
| Crises Confrontation |
Dealing with Conflict |
| Predicting Problems |
Challenges and Opportunities |
| Win/Win Strategies |
Appropriate Assertiveness |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
The Foodservice Budget
| Managing Without Being Emotional |
Budgeting Payroll |
| Ensure the Proper Flow of Revenue |
Budgeting Supplies |
| Building a Business Plan |
Managing Long Term Expenses |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Handling Food Safely
| Storage of Food |
Food Temperatures |
| Food Safety Certification |
Protective Wear |
| Basic Sanitation |
Basic Food Safety Procedures |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Time Management
| Managing What Matters |
Saying NO |
| The Urgency Addiction |
Goal Setting |
| Your Time Management System |
Good Choices versus Best Choices |
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
VideoSource
The UniPro VideoSource was created to provide an extensive training resource for our member/distributors. This is a program that can be offered for distributor employee training as well as your customer’s employees. The UniPro VideoSource Library includes videos in the areas of sales training, operator training and management training.
For more course details refer to the UniPro extranet or use the Contact form provided at this site.
Conclusion:
If you are interested in participating in these effective training systems contact Rick Collins at UniPro Foodservice, Inc. using our toll free number: 800.366.7723 ext, 7627.
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